If you are unhappy with our service
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department, Riverside House, The Waterfront, Newcastle Upon Tyne, NE15 8NY
You can find more information by visiting the Quilter Financial Planning website at
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)
Registered office address: Riverside House, The Waterfront, Newcastle upon Tyne, NE15 8NY.
Registered in England and Wales under reference 3276760
Positive Solutions is a trading style of Quilter Financial Planning Solutions Limited, which is authorised and regulated by the Financial Conduct Authority.
Quilter Financial Planning Solutions Limited is entered on the Financial Services Register (https://register.fca.org.uk/s/) under reference 184591.