Contact Us

Your questions are welcome

Give us a call or drop us a message

The easiest way to contact us is to call us on 01202 605064 or email us at [email protected].

Please tick this box to confirm you have read and understood our privacy statement.


If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department, Riverside House, The Waterfront, Newcastle Upon Tyne, NE15 8NY

Email: [email protected]
Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website at

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (


Where we are

76 Ham Lane, Ferndown, Dorset, BH22 9DP

Registered office address: Riverside House, The Waterfront, Newcastle upon Tyne, NE15 8NY.

Registered in England and Wales under reference 3276760

Positive Solutions is a trading style of Quilter Financial Planning Solutions Limited, which is authorised and regulated by the Financial Conduct Authority.

Quilter Financial Planning Solutions Limited is entered on the Financial Services Register ( under reference 184591.

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